Mission Statement
United Tool & Machine recognizes the importance of the customer to its business. We are dedicated to achieving superior customer satisfaction and intend to better meet our customer requirements by:
- Consistently manufacturing high quality products with exceptional service and support
- Quickly responding to customer requests
- Periodically reviewing company performance metrics, objectives and goals
- Complying with all laws, regulations and requirements
- Continuing to improve effectiveness of our Quality Management System
- Committing to the steadfast pursuit of continuous improvement throughout all facets of our operations
United Tool & Machine pledges to strive for excellence, operate with these principles as our guide and utilize all available resources to achieve our purposes.
Quality Philosophy
United Tool & Machine remains dedicated to the key principles of quality and consistency. At the root of this philosophy is the commitment to Lean Manufacturing. Since 2008 we have organized work teams to promote 5S and Continuous Improvement throughout the shop. The resulting culture change has been dramatic. We demonstrate this commitment through the investment of key software, hardware, machinery and a skilled workforce to constantly strive for a higher standard of excellence.